Legal
Privacy Policy
This policy explains what personal information Baleena collects through getbaleena.com and our business communications, and how we use it.
Who we are
Baleena ("we", "us") builds runtime governance software for AI agents. For privacy questions or requests, contact info@getbaleena.com.
Information we collect
When you visit this website
- getbaleena.com does not set cookies and does not use analytics, advertising, or tracking tools.
- Like any web host, our hosting provider automatically processes technical data such as your IP address, browser type, and the pages you request. It uses this data to deliver the site and keep it secure.
- The site loads web fonts from Google Fonts. When it does, your browser connects to Google's servers, which receive your IP address.
When you contact us
If you email us or book a call, we receive the information you choose to share, such as your name, email address, company, and the content of your message. We use it to reply, to evaluate a business relationship, and to keep a record of our correspondence.
When you use the Baleena platform
Data processed by the Baleena platform on behalf of a customer is governed by that customer's agreement with us, not by this website policy. In that relationship the customer decides how its data is used, and we process it only to provide the service.
How we use information
- to operate, secure, and improve this website;
- to respond to enquiries and communicate with customers and prospective customers;
- to meet legal obligations.
We do not sell personal information, and we do not use it for advertising.
Sharing
We share personal information only with service providers that help us run the business, such as hosting and email providers, and only to the extent they need it to provide their services. We may also disclose information when the law requires it.
Retention
We keep correspondence and business contact details only as long as we need them for the purposes above or as required by law.
Security
We follow security and privacy best practices to protect the information we hold. See our Security page for details.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to how we use it. To make a request, email info@getbaleena.com. We will respond within the time required by applicable data protection law.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.